Please read our condtions of sale here. We go to great lengths to pack our plants well for transport but sometimes couriers can still damage them or leave them without light and water for far too long. In this case we are sorry but we cannot be responsible for thier mistakes. If you have lost or damaged plants please lodge a claim with them here. You can arrange for a pick upin Kumeu from here. And if you know of a fantastic courier service that will travel to rural places within NZ we would love to hear from them. Please tell us your amazing story here!
For more information on COVID 19 and how we are keeping safe please visit our COVID 19 Update page
We sell these plants in 1.3 litre pots so are a good size when sold and strong enough to survive outside in a temperate climate. Depending on your order, they may or may not be in the growing pot. Sometimes we take them out of their pots so we can keep weight and volume down in your order. If your plants come wrapped and not in their pot they will need to be planted into a pot or garden within 24-48 hours and watered well.